Shipping Policy

At Norvclothes, we aim to provide a smooth and reliable shipping experience for every order.

Processing Time

All orders are typically processed within 1–3 business days.

Orders placed during weekends, holidays, or periods of high demand may require additional processing time. If there is an unexpected delay, we will do our best to keep you informed.

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Shipping Time

Estimated delivery time is 5–10 business days, depending on the destination and other factors affecting the shipment.

We currently ship to customers in the United States and Europe.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, customs clearance, and other circumstances beyond our control.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking information provided to follow the progress of your shipment.

Please allow some time for tracking information to become available after your order has been shipped.

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Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping-related offers. Any applicable promotion will be clearly displayed on our website or at checkout.

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Shipping Delays

Although we work to process and deliver orders within the estimated timeframes, delays may occasionally occur due to circumstances outside our control, including:

• Customs clearance

• Shipping carrier delays

• Severe weather

• Public holidays

• High order volumes

• Incorrect or incomplete shipping information

We appreciate your patience and understanding in the event of an unexpected delay.

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Customs & Import Duties

Depending on your destination, your order may be subject to customs duties, taxes, or other import fees imposed by local authorities.

Any such charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout.

Norvclothes does not control customs processing times or the amount of any duties or taxes that may be imposed.

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Incorrect Shipping Address

Please carefully review your shipping information before completing your order.

If an incorrect or incomplete address is provided, we may be unable to modify the shipping details after the order has been dispatched.

Norvclothes is not responsible for delivery issues resulting from an incorrectly or incompletely provided shipping address.

If you notice an error in your shipping information after placing an order, please contact our customer support team as soon as possible.

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Contact Us

If you have any questions regarding shipping or your order, our customer support team is here to help.

Email: norvclothes@gmail.com
Instagram: @norvclothes
TikTok: @norvclothes

We aim to respond to customer inquiries within 24–48 business hours.